Job details
Description
Zero Networks is looking for a dedicated and customer-focused Customer Success Engineer to join our team. In this role, you will be responsible for ensuring that our customers derive maximum value from our products post-purchase. You will act as a vital link between our technical teams and customers, providing training, deployment support, and ongoing engagement to foster strong relationships and drive customer satisfaction. Ideal candidate is based in Charlotte, but we are open to other remote locations. Responsibilities Customer Usage: Collaborate with customers to drive usage at Zero Networks means segmenting assets and users effectively, ensuring tailored deployment support and engagemen